Privacy Policy

(last updated on 24.5.2018)


Information we may collect from you
The purpose of using personal data
How do we protect your personal data?
Your rights
How we disclose data and international transfer
Links to other websites
Contact information

1. General

The company responsible for processing the data:
Kalaneuvos Oy (Business ID: 1809124-6)
Hukkasentie 25
38220 Sastamala

Kalaneuvos is committed to protecting and respecting your privacy, we process your personal data in accordance with current legislation and good privacy practices. This Privacy Policy describe how your personal data is collected, processed and protected through and on our website located at (hereinafter referred as ‘the website’ in this Privacy Policy).

This Privacy Policy may be updated from time to time for any reason. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our website. You are advised to consult this Privacy Policy regularly to ensure that you are aware of any changes. Your continued use of the website following any changes to this Privacy Policy constitutes your acceptance of any such changes made.

2. Information we may collect from you

The information we process may vary depending on what services you use on our website and how you use them. You can influence what kind of information we collect from you by adjusting your cookie settings on our website.

Some of the information we receive from you directly, for example, we collect information when you provide feedback using our feedback form. Some of the information is provided automatically through cookie technology and other similar technologies. For example, if you accept our analytics cookies we can learn how you use our website and provide you with the best possible service experience.

a) Data you provide to us

  • Communication: if you contact us via the feedback forms on the website, we may collect your contact details and other personal data you have provided, such as your email address and phone number. Moreover, a record of the correspondence may be kept.
  • We may also collect and process any other information you choose to provide.

b) Data collected automatically

  • Log information: when you visit the website, our servers automatically record information that your browser sends whenever you visit the website. This information may include your IP address, browser or the domain from which you are visiting, the webpages you visit and the search terms you use.
  • Device data: we may collect information about the device you use to access the website, including the hardware model, operating system and version, unique device identifiers and internet protocol (IP) Address.
  • Location information: if you accept analytics cookies via your browser settings, we may collect, use and share location information, including the real-time geographic location of your device, in connection with your use of the website, for example, using the IP address of your device. The location information may be used as part of certain features of the website, as well as for the purposes of analysing the use of the website.
  • Google Analytics and other third-party analytics providers: we use Google Analytics and potentially other analytics tools for website usage tracking if you accept cookies through your browser settings. Google Analytics collects and stores data on your use of the website, including but not restricted to: time of visit, pages visited or opened and for how long are they were used, the IP address and information on the device used to access the website. We may also use other third-party data analytics service providers. These service providers may use cookies, web beacons and other technologies to collect information about your use of the website. Analytics service providers help us to collect, monitor and analyse data regarding the use of the website, in order to understand how users use the website and to increase the functionality and user-friendliness of the website, as well as to better tailor the website to users’ needs. Accordingly, some automatically collected data is shared with such third-party service providers, who have their own privacy policies applicable to their operations. An up-to-date list of analytics service providers can be requested from us via the contact information provided at the end of this Privacy Policy.

3. The purpose of using personal data

a) We use the personal data you provide to us directly for the following purposes:

  • to operate and manage the website;
  • to develop, improve, and protect the website;
  • to communicate with you;
  • to prevent and investigate fraud and other misuses;
  • to protect our rights and/or our property;
  • for market research;
  • to audit and analyse the website;
  • to ensure the technical functionality and security of the website.

b) We use the data collected automatically for the following purposes:

  • to improve customer service;
  • to personalise the user experience;
  • to manage the website;
  • to provide features available on the website;
  • to develop, improve, and protect the website;
  • for market research;
  • to audit and analyse the website, including analysing trends related to the use of the website;
  • to ensure the technical functionality and security of the website.

4. Cookies

a) What are cookies?

Computer cookies are small text files that a website transfers to your computer. Cookies do not harm your computer and are anonymous. They do not contain any information that could be used to identify you, nor do they contain any confidential information such as your email address or credit card details.

Using cookies helps us to make our website easier for you to use and helps us to give you a more personalised web experience, by presenting information about products and promotions that we believe will be of interest to you, for example. An example of our use of cookies is recording the areas of the site you have visited and for how long, as well as the pages you viewed. We use this information to help us to improve the effectiveness of our website design, to make it more accessible to our users and to improve the quality of service that we provide. We also use this information to inform the product recommendations you see while you are on our website, in communications that we send to you, and in adverts that you see while visiting other websites or applications.

Cookies will not be used for any purpose other than those stated below.

b) The types of cookies used

  • Essential cookies – required for the website to work: these cookies are necessary for the Kalaneuvos website to work. They will help us to identify what kind of user you are and then provide the appropriate user experience.
  • Analytics cookies – performance analytics: we use these cookies to analyse how you use the website. We use this information for the continuous maintenance, operation, and development of the Kalaneuvos website. We may allow our business partners to use cookies on or outside of the Kalaneuvos website for the purposes mentioned above, gathering information about your network activity at different times and on different websites.
  • Marketing cookies – targeted advertising: we use these cookies to provide you with ads that may be relevant to you and your interests. This information can also be used to limit impressions (for example, to ensure we do not show you the same ad repeatedly) and help us regulate the ads you receive and measure their effectiveness. Our business partners may use these cookies on or outside of the Kalaneuvos website for the aforementioned purpose.

c) How can I control cookies?

The Kalaneuvos website uses cookies to make the website easier to use and to allow us to provide the best possible standard of service. Cookies are an essential part of how our website works, however we require your consent to use them. To withdraw your cookie consent, you can update your personal cookie settings in your browser at any given time.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some functionalities may not work.

d) Who controls cookies-related information?

Customer information is accessible only to employees of Kalaneuvos Oy and its subsidiaries who require such access for their job, and our staff are trained to use the information safely and ethically. Our personnel only see customer information if necessary in order to perform their duties.

We use trusted contract partners to transfer information to third parties. All partners have taken into account the requirements of the EU’s General Data Protection Regulation (GDPR) and other legislation.

5. How do we protect your personal data?

Your personal information will only be processed by Kalaneuvos Oy’s and its subsidiaries’ employees who are required to process the information in relation to their duties. Each user has their own username and password for personal information systems. Kalaneuvos has the appropriate technical and organisational security practices and processes in place to safeguard personal information from loss, misuse, or other similar illegal access.

Information is collected in databases protected by firewalls, passwords and other technical means. Our databases and their backups are stored in locked facilities and data can only be accessed by pre-named persons. Our servers are strongly protected.

Written contracts have been concluded with external service providers, which require confidentiality in data processing and data protection.

6. Security

Kalaneuvos takes great care in safeguarding the confidentiality of your personal data. We employ administrative, physical and electronic measures designed to protect your information from unauthorised access. Despite these efforts to store personal data collected on and through the website in a secure operating environment that is not accessible to the public, we cannot guarantee the security of personal data during its transmission or its storage in our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third parties, such as hackers, from illegally obtaining access to personal data. We do not guarantee or claim that personal data about you will be protected against, loss, misuse, or alteration by third parties.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted, electronically-stored personal data to you via email or clearly visible posts on the website as quickly as is feasible and without unreasonable delay, in accordance with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

7. Your rights

You have the following rights with respect to the personal data we hold about you:

  • The right to know what data we hold about you: If you would like to know what personal data we hold about you, please contact us using the contact information provided at the end of this Privacy Policy. We aim to quickly respond to your inquiry.
  • The right to have incomplete, incorrect, outdated, or unnecessary personal data corrected, deleted, or updated. If you wish to exercise your rights stated above, or if you have additional questions regarding the correction, deletion, or updating of the personal data we hold about you, please contact us using the contact information provided at the end of this Privacy Policy.

8. How we disclose data and international transfer

We may disclose some necessary information to third parties to ensure our service and marketing provisions, if you decide to share such information with us.

We will provide information to the following third parties (if you decide to share such information with us through your personal cookie settings):

  • Analytics and statistics partners.
  • Our business partners, such as advertising partners, in compliance with applicable laws.
  • Public authorities, such as law enforcement: Kalaneuvos cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, at our sole discretion, believe necessary or appropriate to respond to claims; to facilitate the legal process (including subpoenas); to protect the property and rights of Kalaneuvos or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical, or legally actionable activity; or to comply with the law.

We may disclose information to third parties in an aggregate and/or anonymised format that does not constitute personal data and does not allow for the identification of individual users. Kalaneuvos ensures that data transfer and processing take place with a high level of security and protection in accordance with the GDPR. Third-party data processing standards are secured by standard contractual clauses approved by the European Commission, the EU-US Privacy Shield Agreement, or any other approved method of data protection regulation.

9. Links to other websites

Our website contains links to other websites. The fact that we link to a website is not an endorsement, authorisation or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal data from you.

10. Contact information

If you have any questions, comments or concerns regarding this Privacy Policy, your privacy as it relates to the use of the website, or the protection of the personal data we hold about you, please contact us via e-mail at or by post at Kalaneuvos Oy, Hukkasentie 25, 38220 Sastamala, Finland. We will seek to promptly resolve any concerns you may have.